Q) How do I use my gift card?

1. Add the product to your shopping cart, then tap Checkout.
2. Under Payment Options, select Gift Card. 
3. Enter the gift card number.

Q) Can a gift card be used more than once?

- Yes, provided there is still a balance remaining on the card.


Q) What happens if the item I want to buy costs more than my Gift Card?

The Gift Card can be used up to its value and the remaining balance can be paid with another payment type. We have you covered!


Q) How long are Gift Cards valid for?

You have three years from the date of purchase to use your Gift Card on our site, so you have time to wait for your favourite products. But don’t slack too much, blink and you’ll miss it.


Q) How to check balance?

-Please send an email to hello@kirakiraworld.com. We will check and inform you of the balance.


Q) Can a gift card be used to pay for shipping and taxes?

- Yes, gift cards are applied to the final order total which includes shipping and taxes.


Q) Can gift cards be used in conjunction with a discount code?

Yes, gift cards are a form of payment. We will send it back.


Q) What if I lose my gift card?

Please send an email to hello@kirakiraworld.com. 


Q) Can I apply a refund to a gift card?

Yes. If your customer used a gift card to pay for the purchase, then you can apply the refund to the gift card.


Q) Can a gift card be used to buy a gift card?

- No, you can't use a gift card to buy another gift card.