📢 We are currently experiencing processing delays for some items due to the surge of COVID-19. Please note that for some orders, processing time can take up to 15 business days.
Rest assured, our team is always working hard to get your orders to you on time and as soon as possible. We will always give you the most accurate lead time at the time of your order and continue to update you throughout the waiting process
SHIPPING
⭐ We ship orders to virtually every country in the world !
⭐ Free shipping when you spend over $ 89 USD
- Processing Time: 5 - 7 business days
- USA (us): 10 - 16 business days
- Other countries: 10 - 20 business days
🧸 In the case, of a handmade stuffed toy (Kirakira Plush Bag & Etc), processing may take 7 to 10 more days.
💗 However, most delivery times are faster than the stated time.
RETURNS
RETURNS AND EXCHANGES
- If you are not satisfied with your purchases, you can return them for a replacement or refund within 30 days of receiving them. No questions asked!
- See conditions and instructions in our full RETURN POLICY
DUTIES & TAXES
- US customers: Do not usually have to pay Customs fees.
- EU & UK customers: Good News, VAT Fees are pre-payed, so KIRAKIRA WORLD pays. However, the customs has its own customs rules and policies. Please contact local customs for more information.
- Other countries: Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.
